We ship all over the world. Please check the summary below for your country's policy and rates.
|EU Zone 1 (all EU countries not in Zone 2)||€ 20.00|
|EU Zone 2 (Finland, Greece, Island, Norway)||€ 30.00|
|Rest of the world*||€ 60.00|
|EU Zone 1 (all EU countries not in Zone 2)||€ 80.00|
|EU Zone 2 (Finland, Greece, Island, Norway)||€ 100.00|
|Rest of the world*||not shipped|
Apparel & Accessories
|EU Zone 1 (all EU countries not in Zone 2)||€ 15.00|
|EU Zone 2 (Finland, Greece, Island, Norway)||€ 25.00|
|Rest of the world*||€ 35.00|
Estimated delivery time to Germany is about 2 - 3 weekdays, to European countries about 7-9 weekdays depending on order queue. Every order is insured and provided with a tracking code upon shipping.
* If you can't choose your country upon checkout please get in touch via firstname.lastname@example.org for an individual quote.
If you wish to return your purchased item, you may do so within 7 days of delivery. All returned items must be in unused, brand new condition. The customer is responsible for the cost of return shipping.
Beyond the first 7 days of receiving your order, all products are non-returnable, non-refundable, and non-exchangeable. If a returned item is received to Standert Bicycles damaged due to negligent packaging or re-packaging by the customer, we will be unable to issue a refund. The best thing to do is contact customer support and explain your situation. Let's resolve this together.
If you received a damaged product:
Please send photos of the damaged item, any damaged packaging, and the shipping label to email@example.com
I want to return a product. What should I do?
After familiarizing yourself with our Return/Refund policy, e-mail us at firstname.lastname@example.org. In your email, please include the below items of information.
Detailed Reason for Return